Performance Management

Who Would Benefit
The Performance Management Training Course is ideal for anyone at any level with organisational responsibility for delivering quality performance mamagement.

Course Description
Delegates will learn that in a competitive and demanding environment it is becoming even more important that managers can effectively assess and monitor the performance of their teams and performance management.

This training course is designed specifically to address the main business goals within the organisation and ensure that team and individual performance is aligned to meet them.

CPD Points: 12
Training Course Category: Management & Leadership
Training Course Duration: 2 days
Training Course Location: Virtual, online or classroom-based

Learning Outcomes
At the end of this training course the delegate can:

• Demonstrate use of counselling techniques
• Improve levels of impact & influencing skills
• Understanding team and individual behaviour
• Manage conflict & understanding motivation techniques
• Show effective assessment of good/poor performance

The Programme Includes:
Assessment of criteria for success
Individual and team performance assessment
Assessing and measuring good / poor performance
Team roles & team behaviour
Understanding the performance appraisal process
The appraisal process in action
KPI’s ~ Key Performance Indicators
Dealing with difficult behaviour and conflict
Creative staff development
Giving and receiving feedback
Identifying areas for development
Training and development options
Prioritising and setting key goals and objectives



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