Negotiation Skills

Negotiation Skills Training Course

Who Would Benefit

The Negotiation Skills Training Course has been designed for any sales professional who has not received any formal training in negotiation skills.

Course Description

Delegates will learn the mechanics of a good negotiation. All sales people need to be able to determine when the sale has been successful and where the negotiation starts. This can be an uncomfortable point in the process of winning the business on mutually acceptable terms and conditions for some people.
This course highlights the ‘mechanics’ of the negotiation and how to deal powerfully with resistance and manipulation.

CPD Points: 12
Training Course Category: Sales
Training Course Duration: 2 days
Training Course Location: Virtual, online or classroom-based

Learning Outcomes

At the end of this training course the delegate can:

• Explain advanced negotiation techniques
• State the key influencing skills
• Describe powerful advanced questioning techniques
• Give examples of how to establish control
• Produce a structured approach to negotiating

The Programme Includes:

An examination of equality and power
Structure & strategy – 5 key stages
Timing & negotiation
When to start
Avoiding price war
Shopping lists
Variables & trading
Negotiation techniques
Essential personal skills
Dealing with a deadlock
Tricks & gambits
Commitment & agreement



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  • 180 Days