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Managing Remote or Flexible Workers

Who Would Benefit
The Managing Remote or Flexible Workers Training Course is designed for people at all levels with specific responsibility for managing those working at home or in a remote location.

Course Description
The cost case for flexible working is easy to convey, savings on building costs, transport etc. – we do not want managers and staff to feel that these are the only drivers.

Flexible working has huge benefits for staff, but these can be hampered by manager’s views and corporate policy/procedures. It is for managers to remove these barriers. Some are attitudinal, some are procedural – all are under managerial control.

For staff, the issues of an overlaid home/work environment can be new and daunting. Hidden issues need to be brought out and discussed, shared and understood through facilitated sessions. When will I work? How will I be measured? Will it affect progression?

This training course addresses all these issues and more.

CPD Points: 6
Training Course Category: Management & Leadership
Training Recommended No. of Days: 1 day
Training Course Location: To be determined by Client (virtual or class-based)

Learning Outcomes
To be part of a network of ‘flexibility-aware’ managers
Knowledge of how extended teams operate and function
Understanding of the issues involved in managing flexible workers
Clarity of vision in resolution of issues
Comparison with other manager’s situations
Improved awareness of managing benefits and risks of flexibility
The Programme Includes:
What is a ‘flexible worker’? – In corporate context and in broader world

What are the most common reasons for flexible arrangements

And what are the most common pitfalls
Introducing some Local Government/ International case studies
Simple personality profiling – different people approach ‘flexibility’ differently

Simple Jungian type grouping
How do YOU approach work – what is your perspective?
Group discussions to relate to individual examples
Identification of management styles related to personality

Didactic, ‘Laid Back’, Detailed, Controlling, Empowering, Creative, Open
Ramifications for each type of having flexible workers
How teams work and how processes may need to change
Group discussions to relate to specific team examples
Purpose / Ethos of flexibility

What can we gain from flexibility?
What are the risks at a team and organisational level?
Working remotely – socialisation, team breakdown, isolation
Group discussions to relate to specific team examples
Management issues raised by flexibility in corporate context

Focus on management tasks and workflow design
Evaluation of flexible workers – corporate approaches
Types of flexible arrangements in our organisation – choosing the most appropriate
When to say ‘no’ – practical solutions – problem solving for managers
Group discussions to relate to specific team examples

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