Managing Flexible Workers

Who Would Benefit
For those who have direct reports working remotely or in virtual teams.

Course Description
Delegates will learn how to manage remote and flexible workers effectively. The emphasis of this course focuses on managing flexible workers, managing remote workers or managing remote or virtual teams. It is designed for all managers involved in cross functional operations and projects or working from home. The course will examine how to manage and measure those home workers, cross-functional or multi-site processes and performance. Delegates will gain a deeper understanding of how to manage common barriers to successful flexible working.

CPD Points: 6
Training Course Category: Management & Leadership
Training Course Duration: 1 day
Training Course Location: Virtual, online or classroom-based

Learning Outcomes
At the end of this programme the delegate can:

• Explain company policies and how extended teams operate and function
• Display an understanding of the issues involved in managing remote workers
• Show a clarity of vision in resolution of issues
• Demonstrate the motivation to address and benefit from flexible arrangements
• Development of a support network of other managers

The Programme Includes:
Developing the right ‘Mind Set’ for flexible management
Cultural issues and organisational structure
Setting realistic goals and objectives
Developing a Communication Strategy
Managing systems and controlling waste
Increasing output and productivity whilst maintaining an efficient cost analysis
Defining customer expectations
Effective motivation strategies and managing/leading teams
Handling disillusionment and conflict
Evaluating and monitoring key performance factors
Making the most of your time and energy



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  • 180 Days