Delegation & Empowerment

Who Would Benefit
Every manager will benefit from the Delegation & Empowerment Training Course, regardless of the level they operate at. The skill of delegating effectively is a powerful weapon in your armoury.

Course Description
A manager can only really be effective if they learn to master the art of delegation. In essence, a manager who does not or cannot delegate will be limited by his or her own capacity to manage their workload and by their own ability to be better at every task they perform than anybody else in their team.

Delegates will leave this training course with the tools required to help them delegate tasks, responsibility and accountability to members of their team, full in the knowledge that they have empowered them skilfully and helped them to understand the difference between delegating tasks rather than simply ‘dumping’ them.

CPD Points: 6
Training Course Category: Management & Leadership
Training Course Duration: 1 day
Training Course Location: Virtual, online or classroom-based

Learning Outcomes
Show the difference between delegating and dumping
Demonstrate powerful leadership skills
Show how to set objectives
Communicate powerfully
Demand others take ownership
The Programme Includes:
What is delegation?
Question: Can you do everything better than everyone in your team?
The role of delegation
The three delegation ‘W’s’
– When to delegate / Who to delegate to / What to delegate

When to delegate?
– Assessing tasks and resources against deadlines

Who to delegate to?
The ‘Art’ of Delegation
Delegating the task and the necessary tools
– Responsibility / Authority / Accountability

Setting SMART goals
Communicating your plans
Listening techniques
Questioning techniques
Summarising techniques
Managing the partnership
Monitoring delegated tasks through to completion



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