Coffee Break Coaching

Who Would Benefit
This course would benefit all managers who are looking to develop a natural and more informal style of coaching. Delegates will focus on techniques to help others achieve their personal and professional goals in a variety of everyday work situations.

Course Description
Many managers and individuals with specific areas of expertise are often required to coach others and good coaching takes practice. The skills require the coach to pull together a number of different skills to be the most effective. This course offers a practical approach to a simple, everyday informal coaching and provides a basic introduction to build on.

CPD Points: 12
Course Category: Management & Leadership
Course Duration: 5
Course Location: Virtual or classroom based

Learning Outcomes
Understand the importance of workplace coaching
Understand how to identify appropriate coaching opportunities
Select the appropriate time and place to conduct coaching
Understand the importance of listening and giving feedback
Gain confidence in using an effective coaching model
The Programme Includes:
Welcome and objectives
An introduction to Coffee Break Coaching
Which coaching currently takes place in the business
How effective is it?
Selecting the correct environment to have a conversation
4 Stage Process
Starting the Conversation
Questioning & listening skills
Giving Constructive Feedback
Ensuring coaching fits in with effective performance management
When to use and not to use the ‘coffee break coaching’ approach
Summary and action planning



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