Advanced Communication Skills
Who Would Benefit
This communication training course is designed to help delegates who want to focus on behaviour. The behaviour of the delegates and those around them will come under scrutiny as we determine the best way of having an impact on others and communicating with maximum effect.
The communication course takes careful examination of who to influence through effective communication, why and how will form the platform for the course which will then explore in detail the use of assertive behaviour when the situation demands it. This is a powerful training course addressing the most fundamental inter-personal communication skills required by every single individual if they are to flourish, both professionally and personally.
CPD Points: 6
Training Course Category: Management & Leadership
Training Course Duration: 1 day
Training Course Location: Virtual, online or classroom-based
Build rapport quickly
Employ advanced communication skills techniques
Determine the difference between assertive vs aggressive behaviour
Develop personal presence & impact
Apply transactional analysis
The Programme Includes:
What is advanced communication?
Who are you communicating with ~ your sphere of influence
Identifying the different personality types
Identifying your communication strengths & weaknesses
Building a personal communication strategy
Developing personal presence
The power of influence, communication, body language and assertiveness
The verbal / toned / physical split
Comparing parental and childlike behaviour
Transactional analysis in action
Communication channels ~ VAK
Building rapport quickly
Non-verbal forms of communication and behaviour
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